Will it sound like a robot?
Judge for yourself — call Luna & Main, our demo hair salon, at (385) 374-1473 and ask to book a haircut. Before going live we tune the voice, tone, and your real menu with prices.
Do I need a new phone system?
No — nothing changes. Your number, your phones, your booking system all stay exactly as they are. Tally sits behind them and catches what you miss. Setup is one call, and you're live in hours.
Will this work with my booking system?
Yes — all of them. Tally texts callers your booking link, so clients book themselves into the system you already use (Square, Vagaro, GlossGenius, Booksy, anything). Nothing to migrate, nothing to sync. On Square, bookings even get matched and verified to the exact call automatically.
What do my clients actually see?
A text from your salon, in your tone, with your prices. Most callers book without ever wondering. Call the demo salon and you'll see why.
What happens when we DO answer the phone?
Nothing — Tally stays out of the way. It only steps in when a call would have been lost: you're with a client, it's after close, the line's busy. You answering always comes first.
Can I jump into a conversation myself?
Any time. Every text thread is live in your app — tap in, take over, and Tally steps back. You're never locked out of your own front desk.
What do I have to do to get set up?
One call. We load your services, prices, and hours, you approve how it sounds, and you're live — usually the same day. You never touch any tech, and your phones don't change.
Is it okay to text people who called us?
Yes — they called you first, and every text includes easy opt-out. It's the same as your front desk texting a client back, just faster.
I have booth renters or multiple stylists — does it still work?
Yes. Callers get your booking link and pick their person and time themselves. One chair or twelve, same setup.
What about spam calls?
Tally screens them out. Junk calls never reach you and never count against your monthly calls — only real clients do.
What if a caller needs a real person?
Tally transfers the call, takes a message, or flags the thread for you — with full context, instantly.
What if I go over my monthly calls or texts?
You're never cut off mid-month. Usage is live on your dashboard, and you can add call & text packs (from $10/mo) or move up a product any time — self-serve, right in the app.
Am I locked in?
No contracts. Cancel anytime. Tally earns its keep monthly or it doesn't deserve to stay.
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